Covering all aspects of the business, our multidisciplinary team is composed by business developers, account executives and cold chain and good habits specialists. A functional model, complete and different from what the market provides nowadays.
Because innovation is part of our DNA.
Besides the business capture, Business Development is responsible for the pricing and offer of services along with Air and Sea Products.
It looks out for the customer’s interests, focused on attending its current and future needs, with maximum quality.
With professional experience in the pharmaceutical industry, is responsible for the technical-regulatory support on logistics operations to the customer and also our internal team.
Makes the market analysis, tendencies and opportunities to the segment, with orientation to more efficient results in operations.
Support always available in complex cases, new projects and items that demand a special attention. Responsible for managing the Key Account and Business Development
In 2021 and 2022 DMS conquered the 1° place in the category of best foreign trade service provider to the pharmaceutical industry at Sindusfarma Quality Award, as the most voted company by companies in the segment and also with the best evaluation in the audit of quality processes.
We know the complexity and bureaucracy involved in the transport and storage of pharmaceutical products, in front of this, we have professionals attentive to rules and regulations, national and international, to assure the compliance with the requirements established by ANVISA and other regulatory bodies. Here, at DMS, we go further to understand and to fulfill pharmaceutical industry needs.
Cold chain’s challenge is big, and against so many variables we count on partnerships on a world level to guarantee the quality of our shipments. We act with the best packaging suppliers, refrigerant components and devices to thermal monitoring, prompt delivery.
For an excellent service, strategy is necessary. For that, we from DMS work together with our customers to understand operations in detail, and then offer the best solutions. To understand risks and logistics chain complexities, aggregate to cold chain’s technical knowledge, is part of our essence.
We have our own structure for storage and suitability of refrigerated loads and controlled temperature, next to the main United States’ airports - MIA Airport. With a trained team and GDP (Good Distribution Practices) certification, we guarantee quality and safety on the movement of sensitive pharmaceutical products.
• Dedicated and trained team to attend Healthcare customers.
• Excellent relationship with sea and air companies.
• OEA certification - Internal Revenue Service program and we operate according to the standards and current legislation.
• DLC (DMS Logistics Care): cargo4 tracking tool.
• Power BI with main performance indicators and totally customizable.
DMS Logistics Care (DLC) is the interface where our customers have access to every process pertinent information, being able to keep up with everything that is registered in our management system. The data are replicated and not editable, ensuring total transparency.
Besides that, this tool produces metric results and performance indicators 100% customizable to help your company in the time to produce BI reports.
“With knowledge, dedication and a watchful eye to our market needs, we can contribute to industry in the mission to deliver health and life quality to people.”
Lucy has 21 years of experience in foreign trade area; specialist in operations of chemical and pharmaceutical industries, with a professional acting focus on the processes improvement and value generation on international logistics chain, including as a consultant in import procedures under ANVISA consent.
She has specialization in the areas of quality management, processes management, strategic management of suppliers and tools of agile management.
