Retail

The retail industry has a complex structure, and it must anticipate changes in end consumer habits to keep its logistics chain fully functioning, so as not to lose sales. Therefore, having a logistics partner with visibility tools, traceability and ESG initiatives will take your company to a higher level than its competitors.

For this end, DMS brought together a specialized team, focused on maintaining the quality of end-to-end processes with the necessary data to anticipate possible deviations during operations. Thus, we have customized logistics solutions, operating 24/7, with management of contracted services and at no additional cost for imports or exports of raw materials, parts, and pieces, or finished products.

If it's Retail, DMS can handle it.

Team

Covering all aspects of the business, our multidisciplinary team is comprised of business developers, account executives and industry specialists. A functional, complete model that is different from what the market currently offers.
Because innovation is part of our DNA.

Learn more about the areas:

Looks after the client's interests at DMS, focusing on meeting their current and future needs, with maximum quality.

Responsible for business development along with customers in the Energy industry. They act in a consultative manner, offering the best solutions and rates.

Responsible for developing and executing strategies with the sales and product team in a consultative and assertive manner to meet customer needs.

Main contact for day-to-day operations.

He is the manager of the sales team, aiming to achieve the best solutions and offers to customers in this industry.

Responsible for the best solutions and innovations in routes and rates, considering the best logistics operations for this industry.

Professional with decades of experience in logistics operators in the Retail segment, who works in team management and ensures the vertical development of the industry at a strategic and long-term level.

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BUYERS CONSOL

Consolidation of cargo from different exporters, optimizing the use of space inside containers, and reducing the cost of operations for importers in the industry.



SEA & AIR

Do you need an option for more urgent cargo at a reduced cost compared to air transport? DMS can handle it!



CHARTER SERVICES

We have a specialized team for our customers who need to move their extremely urgent cargo.





COMPANY-OWNED WAREHOUSE

We have our own storage structure, close to the main airport in the United States – the MIA Airport. With a trained team and GDP (Good Distribution Practices) certification, we can ensure quality and safety transporting all cargo.



RISK MONITORING AND ANALYSIS

Strategy is of utmost importance to provide excellent service. At DMS, we work together with our clients to understand the operation in detail, and then offer the best solutions. A major part of our essence is about understanding the risks and complexities of the logistics chain, and then bring in the proper technical knowledge.


SPECIALIZED TEAM

The DMS Retail team is made up of two fronts, which make it unique. Industry professionals + specialists in logistics and foreign trade. This way, we can serve each client in a personalized and effective way.

WHY DMS

• Dedicated and trained team to serve customers in the Retail industry
• Excellent relationship with shipping and airline companies.
• OEA Certification – Federal Revenue Program and we operate in accordance with current regulations and legislation.
• DLC (DMS Logistics Care): cargo tracking tool.
• Fully customizable Power BI with key performance indicators.

DLC

DMS Logistics Care (DLC) is the interface where our customers have access to all relevant information about the process, being able to monitor everything that is recorded in our management system. Data is replicated and non-editable, ensuring full transparency.

Furthermore, this tool produces 100% customizable metric results and performance indicators, to help your company when producing BI reports.

Responsible



Marcelo Farias |

Head of Retail

Camila Carolina Spilleir |

Business Development

“The world is changing rapidly and, along with it, the dynamics of the Retail industry. That’s why we have a team 100% prepared to design the best logistics solution for your needs.”


Marcelo has worked in foreign trade, as well as national and international multimodal logistics, since 1998. Since then, he has played crucial roles in managing teams in national and multinational companies, in fields such as planning; distribution and supply chain operations; controls and processes; as well as in commercial areas of purchasing and selling B2B and B2C logistics services, making use of the infrastructure of airports and important ports of the main capitals of Southeastern Brazil.


Camila has more than 10 years of experience in sales and business development within freight forwarding, mostly focused on clients of average and high complexity. Her mission is to offer personalized, high-quality solutions to meet and exceed the needs and expectations of retail customers, creating lasting and trusting relationships. She has a bachelor's degree in international relations, as well as certifications in port management, sales prospecting and sales time management.